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Analysis of Factors Influencing Introduction of e-Health: A Case Study of Estonia

タイトル

Analysis of Factors Influencing Introduction of e-Health: A Case Study of Estonia

英語タイトル
著者名

Shio Bo, So Morikawa

キーワード

information and communication technology (ICT), e-health, diffusion bottlenecks, Technology Acceptance Model (TAM)

発行日

June 2017

出版者

ISERD International Conference

シリーズ番号
URL

http://www.worldresearchlibrary.org/up_proc/pdf/876-150069594307-14.pdf

シリーズ名

74 th ISERD International Conference

概要

Many countries around the world have been trying to introduce e-health to solve health problems. However,
countries trying to introduce e-health often face various problems preventing successful introduction. In order to identify
bottlenecks and influencing factors that help to overcome them, we studied the implementation process of Electronic Health
Record (EHR) in Estonia, which is said to be one of the most advanced countries in terms diffusion of e-health, adapting
Technology Acceptance Model (TAM). We identified three bottlenecks in diffusion process; 1) healthcare providers do not
start to use EHR in the beginning; 2) healthcare providers stop using EHR when the number of users are small; and 3) the
number of citizens using EHR do not increase in the end. Estonia succeeded in overcoming these bottlenecks by increasing a
sense of expectation or giving a pressure to healthcare providers (bottlenecks 1,2) and by introducing new services (bottleneck 3).

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